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Don't Like to Shop Online? · Toll-Free: 888.746.2629 · Visit: 2319 Market St, San Francisco 94114
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Ratings
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| Rating: | Excellent | | Comments: | One of my items was damaged in the shipping and Nancy Boy took care of it immediately by sending me a new one. I will definitely shop there again and tell all my friends to. |
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| Rating: | Excellent | | Comments: | The company went above and beyond. They have a comment section that you can fill in with every order, one of the most customer-friendly features I've seen for online shopping that all online vendors should offer. When I used that comment section to make a suggestion about their website more usable for people with disabilities, I heard back directly from one of the co-founders within 24 hours. His response to my suggestion was one of willingness to understand what would be needed to make the site more accessible to people with disabilities, a type of response that I rarely get when I make disability usability comments. What a great company! |
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| Rating: | Excellent | | Comments: | My order was shipped promptly and arrived in great condition. Along with my order came free samples of Nancy Boy shampoo and body wash. I will definitely order from Nancy Boy through the website again. |
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| Rating: | Excellent | | Comments: | Easy ordering and fast shipping, great! |
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| Rating: | Excellent | | Comments: | Product arrived quickly with no problems. The products they sell are fantastic-- I love everything I ordered. Thanks so much! |
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| Rating: | Good | | Comments: | I have not yet received my order and I thought by now I would have. Oh well. It might be because it was the holidays....... |
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| Rating: | OK | | Comments: | UPS delivery was postponed for unexplained reasons for 2 business days, meaning that I wasn't able personally to give the gift that I had intended.
This is not really Nancy Boy's problem, but as I haven't yet received the goods, I can't really comment any further.
R. Paul Richard |
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| Rating: | Excellent | | Comments: | Fantastic! On time (early) fair policy, and a nice little extra "gift" including, most importantly, a handsome note from the guy on the site thanking me! |
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| Rating: | Excellent | | Comments: | I had a unique opportunity to try one of Nancy Boy's products through the company's support of the San Francisco STOP AIDS Project. Because I liked the product, and because I liked its slogan--"Tested on boyfriends--not animals," I decided to try some other products and to give them as Christmas gifts to family and friends who (probably) had never heard of the company, much less tried the products.
So I placed my order through the company's Internet site in the very early morning hours. Later that morning, I received an e-mail message which confirmed that the company had received my order. Later that same day, I received another e-mail message that told me that Nancy Boy had already picked, packed, and shipped my order--the same day I placed the order. I wasn't expecting customer service that outstanding. And my order arrived in a few days' time and without a hitch. Great job, fellas! Keep up the good work! |
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| Rating: | Excellent |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | Nancy Boy followed up on my order to make sure it was right. I had failed to make a choice correctly and they contacted me right away. Shipping was quick. |
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| Rating: | Excellent | | Comments: | Your website was very easy to order from and the product was shipped promptly. The packaging was very nice. I liked the blue tissue paper. Thanks. |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | This is a great company. Great product, caring and individualistic customer service. Very nice, committed people. Everything beyond what was promised. Recommended highly. |
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| Rating: | Excellent | | Comments: | Delivery was incredibly fast and the complimentary bar soap was great. I love the whole line of hair products and now I love the soap too. |
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| Rating: | Excellent | | Comments: | Great products and fast service and a very cool web site with great links. |
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| Rating: | Excellent | | Comments: | great product with professional service.
good job! and thanks |
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| Rating: | Good | | Comments: | stuff is good... not the BEST that i've ever used... |
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| Rating: | Excellent |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | You have an excellent product!!!!! From my experiences you also have great customer service. -The best I've ever encountered.
I was wondering if a "physical store" exists. If so, it's location? |
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| Rating: | OK | | Comments: | When I placed my order with Nancy Boy I paid an additional $3. to have the item wrapped as it was a gift being sent directly to my brother. The gift was not wrapped. |
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| Rating: | Excellent | | Comments: | I wasn't expecting free shipping, so I was pleasantly surprised. The ordering experience was easy and user friendly.
I was making a purchase for a gift, and it was easy to send to another address with a note. |
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| Rating: | Excellent | | Comments: | Glad to see you openeda shop in the Castro. I hope it is very successful. |
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| Rating: | Excellent |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | NancyBoy has wonderful products and even better customer support/service. I'll be ordering from them again! I have also recommended their site and products to friends and family. Their site was cleanly laid out, easy to order from and very informative! |
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| Rating: | Excellent | | Comments: | I think the website is very clean and fresh, which makes sense since we're dealing with beauty producsts. There's a lot of white space and I found out later when I received my products that the color of all of the creams are white too. Also, the nancy boys page is cute too! |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | NancyBoy Has sent me Additional Product each time I have ordered. It is terrific.
Wade Luneburg |
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| Rating: | Excellent | | Comments: | Received product the next day andalso received some free samples. Thanks a million! |
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| Rating: | Excellent | | Comments: | I ordered the basic shampoo/conditioner/gel pack and have been very pleased. Nice website...easy navigation. Nancy Boy first came to my attention through an article in the online edition of the San Francisco Chronicle. |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | Confirmation of order was received promptly informing when order would be shipped. I made the order on Sunday PM and received the it on Tuesday. The order was complete and well packaged. No problems! |
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| Rating: | Excellent | | Comments: | great products |
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| Rating: | Excellent | | Comments: | An extremely simple, straightforward, pleasant on-line shopping experience. Also, the website is very cool and fun to browse. |
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| Rating: | Excellent | | Comments: | Prompt, nicely packaged, great product, thanks for the sample. I'm a new fan. |
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| Rating: | Excellent | | Comments: | I've ordered products from Nancy Boy several times now, and each time they've exceeded my expectations -- which were high to begin with. You should give them the highest rating. Everyone I've sent gifts to has been as delighted with Nancy Boy's wonderful products and service as I was. A top site. |
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| Rating: | Excellent |
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| Rating: | Excellent |
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| Rating: | Excellent | | Comments: | I ordered on a Sunday and received shipment by Tuesday. Great! |
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| Rating: | Excellent | | Comments: | My Nancy Boy hair care products came fast and well packaged ! Thanks for the cute towel. What wonderful products ! |
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| Rating: | Excellent | | Comments: | Nancy Boy seems to be a great company and I received my shipment in a very timely manner. Their products will make a perfect gift for my partner. |
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| Rating: | Excellent | | Comments: | They had already put together a gift combination that was perfect for what I wanted to give, placing the order was extremely easy, and I got it even more quickly than promised. A great store. |
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| Rating: | Good | | Comments: | The package arrived very quickly and in perfect condition. However, I was disappointed to find out that the "special gift wrapping" that was included consisted of a bag and some blue tissue that I had to assemble myself. Good thing I did not have the package sent directly to the gift recipient! |
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| Rating: | OK | | Comments: | Everything was good but instead of getting a travel shampoo and conditioner - I got 2 shampoos - not a big problem. |
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| Rating: | Excellent | | Comments: | After seeing an ad in a magazine, I went to the site and found it very "user-friendly", unlike some others I have visited. I received a prompt, detailed confirmation of my order and had no "unexpected" surprises when I received it. Will highly recommend to others. Thanks. |
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| Rating: | Good | | Comments: | The ordering process was easy, and the merchandise came as promised. |
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| Rating: | Excellent | | Comments: | Great site. Great product. |
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| Rating: | Excellent | | Comments: | I placed my order on a Thursday and had the products by that following Monday..PLUS they included free stuff!!!!!! Free shampoo and a handy-dandy-oh-so-elegant easy to use asembly free wash cloth!!!!! Obviously made of the finest egyptian cotton with a delicate hand embroidered design! ;)
And I love the shampoo and conditioner, they are some of the best I have ever used, and they smell fabulous..just ask my co-workers...I made them all smell my freshly washed hair and 9 out of 10 of them also agree!!!!! |
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| Rating: | Excellent | | Comments: | The Nancy Boy Team was exceptional throughout the entire process. I accidentally checked the wrong box for shipping, emailed Nancy Boy, and had the problem corrected that day. I also received my products in a very timely fashion. The products are excellent and I recommend them to anyone who wants to use top quality shampoos and conditioners. |
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| Rating: | Excellent | | Comments: | Free shipping by UPS during the holiday season can't be beat. My order was shipped the next morning and arrived in perfect condition. Nice looking website too with lots of information. |
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| Rating: | Excellent |
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