FAQ

How Does The Club Nancy Boy Bonus Program Work?

On the first of each month we send out an email newsletter that explains what the bonuses are for that month.  If you want to receive the newsletter, just register for Club Nancy Boy here on our website.   Here are the specials for this month:

To thank you for 10 glorious years in business, October Club Nancy Boy orders with an after-discount total of $25 or more will receive a choice of travel-size shampoo AND conditioner or travel-size invigorating body wash AND unscented body moisturizer with shea butter.  If your after-discount total is $100 or more, you’ll receive those items plus your choice of replenishing facial moisturizer, replenishing shave cream, signature bath salts or styling gel. These bonuses are computed before any applicable tax or shipping charges and show up in your shopping cart (scroll down!) when you hit the spending thresholds. If you don’t see them and are entitled, write us in the “Customer Notes” box.

Are Nancy Boy products "natural?" 

More than 85% of Nancy Boy products are made with all-natural ingredients, including their preservatives:

Lip Balms in all flavors

Signature Pre-Shave Oil

Unscented Pre-Shave Oil For Sensitive Skin

Active Deodorant

Tea Tree Deodorant

Fresh Deodorant

Butch Parfum & Body Spray

Fem Parfum & Body Spray

Signature Body Spray

Salt Scrubs in all scents

Bath Salts in all scents

Bubble Baths in all scents

Balancing Facial Toner with Organic Neroli

Organic Teas, all varieties

Hand Soaps in all scents

Scented Body Oils in all scents

Essential Oils in all scents

Room Sprays in all scents

Soy Wax candles in all scents

Scented Lavender Buds

Beeswax candles in all varieties

Eco-Dish Soaps in all scents

Eco-Laundry Soaps in all scents

Scented Linen Sprays in all scents

No Nancy Boy product contains artificial fragrance or color; 15% of our product line includes manufactured ingredients that aren't considered "natural" even if they are derived from natural ingredients, like the ammonium laureth sulfate in our shampoo, which comes from coconuts.   Some ingredients, like the polymers in our styling gel, simply aren't found in nature.  We're always balancing performance and our desire to use the most natural available ingredients.  We will never use an ingredient with any kind of proven hazard or danger because we use our products every day.  So do our fathers, mothers, sisters, brothers, nephews, nieces and best friends.  Not to mention you, our customers, who we have a vested interest in keeping healthy, wealthy and wise.

Every day there’s a new internet scare story about a previously-considered safe ingredient, fanned mostly by new brands hoping to capitalize on a “We don’t have ‘x’” marketing story. These scares are never backed up with proof but spread quickly via the internet.  Here’s Dr. Andrew Weil on two cosmetic ingredient poster children, parabens and sodium lauryl sulfate.   We’ve been phasing parabens (a type of preservative) out of our products for the past few years, mainly because bucking the tide of this kind of hysteria is just bad for business.  

Why do you make such a big deal about using distilled/purified water?

One ingredient we pay a lot of attention to might surprise you.

Boring, unsexy, who-gives-a-hoot-about water.

Public water supplies in 42 US states are contaminated with 141 unregulated chemicals for which the US EPA has never established safety standards. 

If a manufacturer isn’t using distilled, purified or de-ionized water to make their products,  then all the unseen, unregulated junk in the water--pharmaceuticals, pesticides, you name it-- make their way directly into the lotions and potions.   Yes it costs more to use distilled water--we pay 75 cents a gallon and use a ton of it. The reason we're all concerned about the ingredients we put on our bodies in the first place is that they're absorbed by our skin, our largest organ.  So it stands to reason we'd want to make sure the primary ingredient is as free of contamination as possible, especially because it's possible to do so by spending just a bit more.

What's the difference between artificial and real fragrance? Does it matter?

Artificial fragrance is like artificial flavor - chemicals arranged to mimic something natural. But chemicals don't smell like real lavender, just like a cherry Life Saver doesn't taste like a cherry. Real fragrance comes from real plants, through the steam extraction of flowers, fruit rind or rare woods into their essential oils.  

And, yes, it matters. The FDA allows manufacturers to use the tame, catch-all term “Fragrance” on an ingredient listing if the product contains artificial scent, and you'd be amazed at what they throw into the vat to get the fake coconut/lime/lichee/lemongrass/ylang-ylang: compounds called pthalates we don't see listed on the label because the FDA is under extreme pressure from the few industry titans that control 90% of the personal care business: 

Estee Lauder owns 30 brands, including Aveda, Bumble & Bumble, Jo Malone, Origins, M-A-C, La Mer, Bobbi Brown, Prescriptives, etc.

L'Oreal owns Kiehl's, The Body Shop, Maybelline, Biotherm, Helena Rubenstein, Garnier, Lancome, etc.

Proctor & Gamble owns Olay, Max Factor, Cover Girl, Herbal Essence, Pantene, Gillette, Noxzema, etc.

Unilever owns Axe, Dove, Vaseline, Lifebuoy, Pond's, etc. 

Where Are Nancy Boy Products Sold?

You can find Nancy Boy products in only two places in the world! The first, where 95% of our business is done, is this website. If you're our neighbor here in the San Francisco Bay Area or are visiting, please stop by our retail store located in San Francisco.

Does Nancy Boy test its products on animals?

No. Our tagline, “Tested on Boyfriends – Not Animals” is printed on our packaging.

How Long Will My Internet Order Take To Get To Me?

From the time you place it, an order generally takes one business day to process. Thereafter, Ground orders take 1 to 3 business days to reach you.  If you choose an expedited shipping method,  please note these are business days. Thus, a 2-Day order placed on Wednesday won’t be shipped until Thursday, and won’t arrive until Monday, two business days later.  Same deal with a Standard Overnight order placed on a Thursday, which will be shipped on Friday and arrive on Monday.  If you live outside the US, your order will take approximately 6 - 8 days to reach you.

Do you ship to PO Boxes

We are now happy to ship to PO Box and APO addresses, Hawaii, Alaska, Guam, Puerto Rico and the US Virgin Islands at US Domestic rates using the United States Postal Service.  International orders are shipped via USPS International Priority Mail.

Do I have to wait at home for my order to be delivered?

If you feel that your order will not be safe left in your mailbox or on your doorstep, please request signature service in the Customer Notes box during checkout.

Are Nancy Boy products for men?

Our products work well for anyone with hair or skin! We know this to be true, because women account for over 50% of our sales. (We know this is counterintuitive but if you think about it, women buy lots more of this kind of stuff than guys. Always have, always will.)  Again, to sell more products, the beauty biz marketing folks keep trying to convince men and women they need different stuff. However, traditional men's products are simply repackaged forms of big-volume women's products, differentiated with extra-manly I'm-definitely-heterosexual artificial fragrances. Except for some reason they all smell really fruity.

It is true that some of our products do better with men and some with women. Biggest sellers among guys include everything in the shaving line, bar soap, active and tea tree deodorants,  invigorating body wash, body moisturizer, shampoo, conditioner, styling cream, mild facial cleanser and replenishing facial moisturizer. Biggest sellers among women include the ultramarine night cream, bath salts, salt scrub, shampoo, conditioner, mild facial cleanser, laundry soap, replenishing facial moisturizer and all face masks.